Shopify App Comparison 2026

Chatway Live Chat FAQ WhatsApp

4.9217 reviews
VS

Ryviu: Product Reviews App

4.8472 reviews

Which Shopify upsell app increases AOV more? Compare pricing, features, ratings & real merchant reviews for Chatway and Ryviu: Product Reviews App to find the best fit for your store.

Live chat, FAQ, and WhatsApp support in one widget.

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Key Features

  • Access Shopify cart, orders, and coupons data through live chat
  • AI chatbot agent for support, sales, and customer service 24/7
  • Mobile apps for iOS and Android
  • Chat buttons: WhatsApp, Messenger, Instagram, Telegram, phone, SMS
  • Canned responses, saved replies, and FAQ

Collect product reviews showing with photos, videos and Q&A

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Key Features

  • Collect reviews with photos, videos, and star ratings
  • Import reviews from AliExpress, Amazon, and CSV files
  • Built-in Q&A section for product pages
  • Automated review request emails after purchase
  • Multiple widget styles including popup, sidebar, and carousel

Verdict on Ryviu:

Ryviu is a solid mid-range product reviews app that punches above its weight, especially for dropshipping stores needing bulk review imports. The Q&A feature and video review support set it apart from simpler alternatives. While it lacks some of the advanced analytics and loyalty features of premium apps like Judge.me or Loox, the price-to-feature ratio is excellent for growing stores.

Frequently Asked Questions

Can I import reviews from AliExpress with Ryviu?

Yes, Ryviu supports bulk importing reviews from AliExpress including photos and star ratings. This is available on the free plan for up to 20 imports, and unlimited on paid plans.

Does Ryviu support video reviews?

Yes, customers can submit video reviews alongside photo reviews on paid plans. Video reviews are displayed directly on product pages for maximum social proof impact.

How does the Q&A feature work?

The Q&A section appears on product pages and allows customers to ask questions about products. You can answer questions directly, and both questions and answers are displayed publicly to help future shoppers.