Shopify App Comparison 2026
Chatway Live Chat FAQ WhatsApp
217 reviews
VS
SmartBot: Leading AI Chatbot
333 reviews
Which Shopify upsell app increases AOV more? Compare pricing, features, ratings & real merchant reviews for Chatway and SmartBot: Leading AI Chatbot to find the best fit for your store.
Live chat, FAQ, and WhatsApp support in one widget.
View Full DetailsKey Features
- Access Shopify cart, orders, and coupons data through live chat
- AI chatbot agent for support, sales, and customer service 24/7
- Mobile apps for iOS and Android
- Chat buttons: WhatsApp, Messenger, Instagram, Telegram, phone, SMS
- Canned responses, saved replies, and FAQ
AI chatbot solution for automated customer support and sales.
View Full DetailsKey Features
- Deep Learning AI: understands products, policies, pages, and store knowledge
- Smarter sales with AI recommendations and support
- Custom workflows with business rules that AI follows automatically
- Omnichannel messaging with live agent handoff via WhatsApp and email
- Product highlighting: AI extracts selling points to aid purchase decisions