AfterShip Order Tracking vs AfterShip Returns
Both are orders and shipping apps for Shopify. Here is how AfterShip Order Tracking and AfterShip Returns compare on ratings, pricing and features so you can pick the right one.
Rating
4.5(1,203)
4.7(1,264)
Reviews
1,203
1,264
Starting price
Free
Free
Pricing
Free to install
Free plan available
Free plan
— No
✓ Yes
Free trial
7-day
7-day
Best for
Premium branded tracking experience
Convert refunds into exchanges
Built for Shopify
✓ Yes
✓ Yes
Launched
2012
2017
Key features
- ✓Branded tracking pages with personalized product recommendations
- ✓Automated email and SMS shipment notifications to reduce complaints
- ✓Centralized shipment dashboard with exception tracking
- ✓AI-powered estimated delivery dates (EDD)
- ✓Incentivized and personalized exchange offers with fraud checks
- ✓Discounted return labels and smart return rules
- ✓Branded return portal with native POS support
- ✓Automated approvals, refunds, and status updates
The verdict
AfterShip Order Tracking is the stronger pick if you want premium branded tracking experience — it is rated 4.5/5 across 1,203 reviews and starts at Free. AfterShip Returns makes more sense for convert refunds into exchanges, rated 4.7/5 from 1,264 reviews starting at Free.
On balance, AfterShip Returns edges ahead for most stores thanks to its excellent rating and available free plan — but the right answer depends on your priorities above.
Frequently asked questions
- Is AfterShip Order Tracking better than AfterShip Returns?
- AfterShip Order Tracking is rated 4.5/5 from 1,203 reviews, while AfterShip Returns is rated 4.7/5 from 1,264 reviews. The best choice depends on your needs — AfterShip Order Tracking is best for premium branded tracking experience, while AfterShip Returns is best for convert refunds into exchanges.
- How much do AfterShip Order Tracking and AfterShip Returns cost?
- AfterShip Order Tracking starts at Free (Free to install). AfterShip Returns starts at Free (Free plan available).