Key Features

• All channels in one inbox (WhatsApp, email, chat, Instagram, Facebook)
• AI-driven product recommendations
• AI social media comment responses
• Cart recovery and COD verification
• Discounts, FAQs, and automated greetings
• Review requests, shipping alerts, and order updates
• Cross-sell, upsell, and survey capabilities
• Behavior tracking, agent analytics, and customer insights
• Customizable chat flows, tagging, and chat assignment

Key Features

• Collect reviews with photos, videos, and star ratings
• Import reviews from AliExpress, Amazon, and CSV files
• Built-in Q&A section for product pages
• Automated review request emails after purchase
• Multiple widget styles including popup, sidebar, and carousel

Verdict on Ryviu:

Ryviu is a solid mid-range product reviews app that punches above its weight, especially for dropshipping stores needing bulk review imports. The Q&A feature and video review support set it apart from simpler alternatives. While it lacks some of the advanced analytics and loyalty features of premium apps like Judge.me or Loox, the price-to-feature ratio is excellent for growing stores.