Interakt - WhatsApp Marketing logo

Interakt - WhatsApp Marketing

by interakt.shop
4.0
205 reviewsFrom $21/month

Interakt elevates marketing and support on WhatsApp by automating abandoned cart reminders, sending bulk campaigns for product launches and discounts, and reducing RTO on COD orders through WhatsApp confirmation. Automated order updates improve customer support while a shared team inbox manages incoming chats. Apply for WhatsApp Blue Tick to improve credibility and build customer trust.

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App Details

Developerinterakt.shop
LaunchedJuly 14, 2021
LanguagesEnglish
Starting Price$21/month

Key Features

1
Automated WhatsApp reminders for abandoned carts with checkout link
2
WhatsApp Blue Tick application to improve brand credibility
3
Automated order placement, shipment, and cancellation confirmations
4
WhatsApp Chat Widget for engaging website visitors directly
5
Auto-replies configuration for handling common customer FAQs

Category Position Tracking

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Pricing Plans

Starter

$21/month
  • API approval & setup
  • Automated Notifications
  • Shared Team Inbox
  • WhatsApp Widget
  • Blue Tick application

Growth

$41/month
  • Everything in Starter
  • Notifications with delay
  • Analytics & Reports
  • Basic Chatbot
  • Roles & Permissions
  • Instagram Automation

Advanced

$51/month
  • Everything in Growth
  • Advanced Chatbot
  • API Rate Limit 600 msg/min
  • Agent Stats
  • Advanced Chat Auto-routing

Pros & Cons

Pros

  • Comprehensive WhatsApp marketing with abandoned cart recovery and order updates
  • Shared team inbox for managing customer conversations at scale
  • Instagram automation included in Growth plan and above
  • WhatsApp Blue Tick application process built into the app

Cons

  • No free plan — starts at $21/month which is high for small stores
  • WhatsApp-focused — not useful for markets where WhatsApp is not dominant
  • English-only app interface
Our Verdict

Interakt is a strong WhatsApp marketing platform for markets where WhatsApp dominates customer communication, particularly India and Southeast Asia. With 205 reviews and features like abandoned cart recovery and COD confirmation, it fills a real need. However, its starting price of $21/month is steep for small stores, and it lacks the Built for Shopify badge.

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Frequently Asked Questions

Does Interakt recover abandoned carts?

Yes, Interakt automatically sends WhatsApp reminders to customers who abandon their cart, including a direct checkout link to complete the purchase.

Do I need a WhatsApp Business API account?

Yes, Interakt handles the WhatsApp Business API setup as part of onboarding. The Starter plan includes API approval and configuration.