Klaviyo Reviews
by KlaviyoKlaviyo Reviews integrates product reviews directly into the Klaviyo marketing ecosystem, allowing merchants to collect, manage, and leverage reviews within their email and SMS marketing workflows. Reviews data feeds directly into Klaviyo customer profiles and segmentation, enabling targeted campaigns based on review behavior. For stores already using Klaviyo for email marketing, this creates a seamless review-to-marketing pipeline.
Key Features
Pricing Plans
Free
- Unlimited review collection
- Photo reviews support
- Basic review display widget
- Klaviyo profile integration
- Automated review request emails via Klaviyo
Klaviyo Platform
- Advanced review analytics and reporting
- Review-based customer segmentation
- Dynamic review content in email campaigns
- Priority support from Klaviyo team
- Full Klaviyo ecosystem integration
Pros & Cons
Pros
- Seamless integration with Klaviyo email and SMS marketing
- Review data enriches customer profiles for better segmentation
- Free to use for review collection
- Automated review request flows built into Klaviyo
- Dynamic review content can be embedded in email campaigns
Cons
- Requires a Klaviyo subscription for full value
- Fewer display widget options compared to dedicated review apps
- Relatively new product with smaller review count
Klaviyo Reviews makes the most sense for merchants already invested in the Klaviyo ecosystem. The tight integration between reviews and email marketing is its killer feature — you can segment customers by review behavior and include dynamic review content in campaigns. However, as a standalone review app, it lacks some features offered by dedicated solutions like Judge.me or Loox. Choose this if Klaviyo is your primary marketing platform.
Try Klaviyo ReviewsFrequently Asked Questions
Do I need a Klaviyo subscription to use Klaviyo Reviews?
The review collection and display features are free, but the full value comes from integration with Klaviyo email and SMS marketing, which requires a Klaviyo subscription. Without Klaviyo, you would be better served by a standalone review app.
Can I migrate reviews from another app to Klaviyo Reviews?
Yes, Klaviyo Reviews supports importing reviews from other platforms via CSV. This makes it possible to switch from apps like Judge.me or Loox without losing existing review data.
How does review data integrate with Klaviyo segmentation?
Review activity such as leaving a review, review rating, and review content syncs to Klaviyo customer profiles. You can create segments based on this data, for example targeting customers who left 5-star reviews for referral campaigns.