Simply Shipping Protection
by Lucent InnovationSimply Shipping Protection lets merchants offer in-house shipping protection as a cart upsell — keeping the revenue instead of paying third-party insurance providers. Customers can opt in at the cart, checkout, or post-purchase stage, and merchants control the pricing, widget placement, and claim resolution process. Claims are settled via refunds, reorders, or store credit through the app's built-in claim management system. The real-time analytics dashboard tracks protection adoption rates and revenue generated.
App Details
Key Features
Category Position Tracking
Pricing Plans
Free Tier
- 10% commission on protection revenue
- Email & chat support
- Basic claim management
Starter
- Up to 50 insured orders
- 7-day free trial
Basic
- Up to 200 insured orders
- Expert support
- UI customization
Advance
- Up to 500 insured orders
- Expert support
- Full UI customization
Pros & Cons
Pros
- Keep 100% of protection revenue instead of paying third-party insurers
- Built-in claim management reduces customer support workload
- Multiple widget placements: cart, checkout, side cart, and post-purchase
- Built for Shopify badge with 4+ years of track record
- Free tier available with 10% commission model
Cons
- Order caps on paid plans may require frequent upgrades for high-volume stores
- Free tier takes 10% commission on protection revenue
- English-only language support
Simply Shipping Protection is the best way to add a revenue-generating cart upsell that also improves customer experience. Unlike third-party insurance providers that take a large cut, this app lets you keep the protection revenue. The claim management system is well-designed and reduces support burden. At $4.99-49.99/month, the ROI is immediate for most stores — even a few protected orders per month covers the cost.
Try Simply Shipping ProtectionFrequently Asked Questions
How does the revenue model work?
You set the protection price (fixed amount or percentage of order). Customers opt in at checkout, and you keep the revenue. On the Free Tier, Simply takes a 10% commission; paid plans have no commission.
How are claims handled?
Customers file claims through a self-service portal. You review and resolve claims through the app — choosing to refund, reorder, or issue store credit. The built-in system handles the entire workflow.
Where can the protection widget appear?
The widget can be placed on the cart page, side cart, checkout page, or post-purchase confirmation. You can customize the design to match your store branding.