Loop Returns & Exchanges
by Loop
Loop Returns & Exchanges is an AI-powered operations platform for returns, exchanges, order editing, package tracking and fraud prevention.
Highlights
- Free plan available
- Returns, exchanges and fraud prevention
About Loop Returns & Exchanges
It focuses on retaining revenue through exchanges, bonus credit and automated workflows while reducing support load after purchase.
How to use Loop Returns & Exchanges
- 1Set return windows, eligibility rules and exchange incentives
- 2Publish the customer portal and connect return label workflows
- 3Use analytics and fraud rules to reduce repeat return abuse
Key features
- ✓Self-serve returns and exchange workflows
- ✓Bonus credit and shop-now incentives to save revenue
- ✓AI fraud prevention, rules and blocklists
- ✓Post-purchase order editing
- ✓Tracking and proactive delivery notifications
- ✓Checkout+ and package protection options
Works with
Languages
👍 Pros
- + Strong exchange-first return experience
- + Handles tracking and order edits beyond basic returns
- + Built for larger brands with complex policies
👎 Cons
- – High starting price compared with lightweight returns tools
- – Not Built for Shopify at the time reviewed
Pricing
Free plan available$155/mo
Free plan available
Has a free plan, with paid plans to unlock more.
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Reviews
Loop Returns & Exchanges holds a 4.7/5 rating across 424 merchant reviews on the Shopify App Store. Read the full, up-to-date reviews on its listing.
Frequently asked questions
- Is Loop Returns & Exchanges free?
- Loop Returns & Exchanges has a free plan or free tier; paid plans start at $155/mo.
- What is Loop Returns & Exchanges used for?
- Loop Returns & Exchanges is an AI-powered operations platform for returns, exchanges, order editing, package tracking and fraud prevention. It is best suited for returns, exchanges and fraud prevention.
- Is Loop Returns & Exchanges good? What do merchants say?
- Loop Returns & Exchanges is rated 4.7/5 from 424 merchant reviews on the Shopify App Store. Its EcomGuide Score is 82/100.
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