Shopify App Comparison 2026

Chatty AI Chatbot & Live Chat

4.91,553 reviews
VS

Tidio ‑ Live Chat & AI Chatbot

4.6964 reviews

Which Shopify upsell app increases AOV more? Compare pricing, features, ratings & real merchant reviews for Chatty and Tidio ‑ Live Chat & AI Chatbot to find the best fit for your store.

24/7 AI support, omnichannel inbox, FAQ helpdesk.

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Key Features

  • Livechat and AI chatbot with 24/7 support
  • Inbox and team management across all channels
  • FAQ page and help center creation
  • Sales automation with proactive targeted messages
  • Mobile app for inbox management
  • Multi-language support and real-time translation
  • Behavior tracking and customer insights
  • Product recommendations and order updates
  • Customizable chat windows and welcome messages

Live chat with AI chatbot capabilities for customer engagement.

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Key Features

  • Live chat with video calls
  • Chatbot with automation flows
  • Lyro AI sales assistant
  • Help desk with unified panel
  • Real-time omni-channel support
  • Cart recovery automation and discount management
  • Product recommendations and upselling
  • Ticketing system with auto-assign and rule-based triggers
  • Order tracking and customer notifications
  • Multi-store support with analytics and reports
  • SOC 2 Type 2 security with encryption
  • Mobile app for on-the-go management

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