Shopify App Comparison 2026

Loox: Product Reviews App & AI

4.87,514 reviews
VS

Yotpo: Product Reviews App

4.84,433 reviews

Which Shopify upsell app increases AOV more? Compare pricing, features, ratings & real merchant reviews for Loox: and Yotpo: Product Reviews App to find the best fit for your store.

Collect photo & video reviews automatically with AI

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Key Features

  • Automatic photo and video review collection via email and SMS
  • AI-powered smart reminders and review request optimization
  • Beautiful gallery-style review widgets and carousels
  • Discount-for-review incentive system to boost collection rates
  • One-click referrals to turn reviewers into brand advocates

Verdict on Loox:

Loox excels at visual social proof with its beautiful photo and video review displays. If your brand is image-driven and you want to maximize UGC, Loox is a strong choice. However, the order-based pricing can get expensive for high-volume stores compared to flat-rate competitors like Judge.me.

Build trust and boost revenue with product reviews & UGC

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Key Features

  • AI-powered review request emails with smart send-time optimization
  • Advanced review moderation and content curation tools
  • Rich snippets and Google Seller Ratings for improved SEO
  • Community Q&A to reduce pre-purchase friction
  • Deep integration with Yotpo Loyalty, SMS, and subscription products

Verdict on Yotpo:

Yotpo is a powerful enterprise solution that works best for mid-market and larger Shopify stores that can benefit from its full ecosystem of products. Its free plan is quite limited compared to Judge.me, but the deeper integration with loyalty, SMS, and subscriptions makes it attractive for brands looking for a unified platform.

Frequently Asked Questions

How does Loox collect photo reviews?

Loox sends automated post-purchase emails asking customers to leave a review with a photo. You can offer a discount incentive to encourage photo submissions, and customers can upload directly from the email without needing an account.

Can I use Loox with my existing Shopify theme?

Yes, Loox widgets are designed to work with all Shopify themes. The app offers multiple widget styles and layouts that automatically adapt to your stores design, and you can further customize colors, fonts, and positioning.

Does Loox support video reviews?

Yes, video reviews are supported on the Scale plan and above. Customers can upload video reviews alongside photo reviews, and these are displayed in your review widgets with an embedded player.

Is Yotpo worth it for small Shopify stores?

For small stores, Yotpo's free plan is fairly limited compared to alternatives like Judge.me. However, if you plan to use Yotpo's broader ecosystem including loyalty and SMS products, the integrated experience can be valuable even at smaller scale.

Can Yotpo integrate with my email marketing platform?

Yes, Yotpo integrates with major email platforms including Klaviyo, Mailchimp, and others. Review content can be syndicated into your email campaigns, and customer data flows between platforms for better segmentation.

How does Yotpo handle negative reviews?

Yotpo provides advanced moderation tools that let you review and approve content before it goes live. You can set up auto-moderation rules, flag reviews for manual review, and respond publicly to negative reviews to show customer care.