Shopify App Comparison 2026

Tidio ‑ Live Chat & AI Chatbot

4.6964 reviews
VS

Google Reviews by Reputon

4.91,232 reviews

Which Shopify upsell app increases AOV more? Compare pricing, features, ratings & real merchant reviews for Tidio and Google Reviews by Reputon to find the best fit for your store.

Live chat with AI chatbot capabilities for customer engagement.

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Key Features

  • Live chat with video calls
  • Chatbot with automation flows
  • Lyro AI sales assistant
  • Help desk with unified panel
  • Real-time omni-channel support
  • Cart recovery automation and discount management
  • Product recommendations and upselling
  • Ticketing system with auto-assign and rule-based triggers
  • Order tracking and customer notifications
  • Multi-store support with analytics and reports
  • SOC 2 Type 2 security with encryption
  • Mobile app for on-the-go management

Display Google Reviews and ratings on your Shopify store to build instant credibility.

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Key Features

  • Display Google Business Profile reviews and ratings on your Shopify store
  • Multiple widget styles including badge, carousel, slider, and floating widgets
  • Automatic syncing of new Google reviews to keep content fresh
  • Support for multiple Google locations and review sources
  • Customizable design to match your store branding and theme

Verdict on Google

Google Reviews by Reputon fills a unique niche that product review apps cannot — displaying your Google Business reviews on your Shopify store. This is powerful for brands with strong local reputations who want to carry that trust into their online store. It works best as a complement to a product review app rather than a replacement, since it does not collect product-level reviews.

Frequently Asked Questions

Do I need a Google Business Profile to use this app?

Yes, you need an existing Google Business Profile with reviews. The app pulls your Google reviews and displays them on your Shopify store — it does not collect new reviews on its own.

Can I display reviews from multiple Google locations?

Yes, the Premium plan supports multiple Google Business Profile locations, making it ideal for businesses with several physical stores or service areas.

Does this replace a product review app?

No, Google Reviews by Reputon displays your business-level Google reviews, not product-specific reviews. Most merchants use it alongside a product review app like Judge.me or Loox for comprehensive social proof.