Key Features

• Live chat with video calls
• Chatbot with automation flows
• Lyro AI sales assistant
• Help desk with unified panel
• Real-time omni-channel support
• Cart recovery automation and discount management
• Product recommendations and upselling
• Ticketing system with auto-assign and rule-based triggers
• Order tracking and customer notifications
• Multi-store support with analytics and reports
• SOC 2 Type 2 security with encryption
• Mobile app for on-the-go management

Key Features

• Collect reviews with photos, videos, and star ratings
• Import reviews from AliExpress, Amazon, and CSV files
• Built-in Q&A section for product pages
• Automated review request emails after purchase
• Multiple widget styles including popup, sidebar, and carousel

Verdict on Ryviu:

Ryviu is a solid mid-range product reviews app that punches above its weight, especially for dropshipping stores needing bulk review imports. The Q&A feature and video review support set it apart from simpler alternatives. While it lacks some of the advanced analytics and loyalty features of premium apps like Judge.me or Loox, the price-to-feature ratio is excellent for growing stores.