AfterShip Order Tracking logo

AfterShip Order Tracking

by AfterShip
4.4
1,220 reviewsFree plan available

AfterShip is a well-established order tracking platform trusted by major brands worldwide, supporting over 1,100 carriers. It offers a fully branded tracking page, proactive delivery notifications via email and SMS, and a powerful analytics suite that helps merchants identify shipping bottlenecks. The platform also integrates natively with returns and warranty workflows for a complete post-purchase experience.

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App Details

DeveloperAfterShip
Starting PriceFree

Key Features

1
Branded tracking page with full customization and multilingual support
2
Proactive email, SMS, and Facebook notifications for shipment updates
3
AI-powered estimated delivery date predictions for pre-purchase confidence
4
Shipping analytics with carrier benchmarking and exception reporting
5
Native integration with AfterShip Returns for seamless post-purchase flow

Pricing Plans

Free

Free
  • Up to 50 shipments per month
  • Branded tracking page
  • 1,100+ carrier integrations
  • Basic email notifications
Most Popular

Essentials

$11/month
  • Up to 1,200 shipments per year
  • Email and SMS notifications
  • Product recommendations on tracking page
  • Delivery date estimates on product pages
  • Shipping analytics dashboard

Pros & Cons

Pros

  • Trusted by major global brands with a proven track record
  • AI-powered estimated delivery dates boost buyer confidence
  • Comprehensive analytics with carrier performance benchmarking
  • Full post-purchase ecosystem with returns and warranty add-ons
  • Supports multilingual tracking pages for international stores

Cons

  • Free plan limited to only 50 shipments per month
  • 4.4-star rating suggests some users encounter issues at scale
  • Pricing can escalate significantly at higher shipment volumes
Our Verdict

AfterShip is a battle-tested choice for brands that need enterprise-grade tracking features and a full post-purchase ecosystem. Its AI-powered delivery predictions and deep analytics are standout features that justify the price for mid-to-large merchants. Smaller stores may find the free tier restrictive at just 50 shipments per month.

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Frequently Asked Questions

How does AfterShip's estimated delivery date feature work?

AfterShip uses AI models trained on historical shipping data to predict delivery dates. These estimates can be displayed on product pages and in checkout to set customer expectations.

Can I use AfterShip with returns management?

Yes, AfterShip offers a separate Returns app that integrates natively with the tracking platform, creating a seamless post-purchase experience for both merchants and customers.

Does AfterShip support multilingual tracking pages?

Yes, AfterShip supports multiple languages on the branded tracking page, making it well-suited for stores selling internationally.