Sendcloud Shipping Platform
by SendCloudSendcloud is the leading shipping platform for European e-commerce, connecting merchants to 100+ carriers including PostNL, DPD, DHL, and UPS with pre-negotiated rates. It automates the entire shipping workflow from label creation through branded tracking and self-service returns. The platform supports shipping rules that automatically assign the best carrier based on weight, destination, and cost, saving merchants significant time on fulfillment.
Key Features
Pricing Plans
Free
- Up to 100 shipments per month
- Multi-carrier label creation
- Basic tracking notifications
- Access to Sendcloud carrier rates
Growth
- Up to 1,000 shipments per month
- Automated shipping rules engine
- Branded tracking pages and emails
- Returns portal with custom rules
- Priority support and onboarding
Pros & Cons
Pros
- Best-in-class European carrier network with 100+ integrations
- Smart shipping rules automate carrier selection per order
- Built-in returns portal reduces customer service burden
- Pre-negotiated carrier rates can save significant costs
- Strong track record with European e-commerce brands
Cons
- Primarily focused on European shipping — limited US carrier options
- Growth plan at $29/month is pricier than some tracking-only alternatives
- Setup can be complex when configuring multiple carrier rules
Sendcloud is the clear winner for European merchants who ship across multiple countries and need multi-carrier flexibility. Its automated shipping rules and pre-negotiated rates genuinely save time and money on fulfillment. US-focused stores should look elsewhere, but for EU-based operations it is hard to beat.
Try Sendcloud Shipping PlatformFrequently Asked Questions
Is Sendcloud only for European stores?
Sendcloud is primarily designed for European e-commerce with deep integrations across EU carriers. While it supports some global carriers, US-based stores may find better options with platforms focused on domestic shipping.
Does Sendcloud offer returns management?
Yes, Sendcloud includes a self-service returns portal where customers can initiate returns on their own. You can configure return rules, generate return labels, and track return shipments.
Can Sendcloud automatically choose the cheapest carrier?
Yes, Sendcloud's shipping rules engine can automatically assign the most cost-effective carrier for each order based on weight, dimensions, destination, and your configured preferences.