MetaShop: Instagram & Facebook
by DolphinSuiteMetaShop turns your Facebook and Instagram social media presence into a direct sales channel by enabling comment-based and DM-based shopping automation. When followers comment on your posts or send messages, MetaShop automatically replies with product links and checkout options, converting social engagement into actual orders. It bridges the gap between social media browsing and Shopify purchasing without requiring customers to leave their feed.
Key Features
Pricing Plans
Free
- Up to 50 auto-replies per month
- Comment and DM automation
- Basic keyword triggers
- Connection to 1 Facebook/Instagram account
- Basic analytics
Pro
- Unlimited auto-replies
- All free plan features
- Advanced keyword matching and product mapping
- Multiple social account connections
- Detailed conversion analytics and reporting
Pros & Cons
Pros
- Automates the social selling process from comment to checkout
- Supports both comment and DM-based shopping workflows
- Easy to set up keyword triggers for different products
- Affordable pricing with a functional free tier
Cons
- Only works with Facebook and Instagram, no TikTok or other platforms
- Free plan limited to 50 auto-replies per month
- Requires active social media presence to be effective
MetaShop fills an important niche for stores that rely heavily on Instagram and Facebook for traffic. By automating the comment-to-checkout flow, it removes friction from social selling and capitalizes on engagement moments that would otherwise be lost. It is best suited for brands with active social audiences and merchants who run frequent product posts or live shopping sessions.
Try MetaShop: Instagram & FacebookFrequently Asked Questions
How does MetaShop work with Instagram comments?
When a customer comments a specific keyword on your Instagram post, MetaShop automatically sends them a direct message with the product link and a direct checkout option on your Shopify store.
Does MetaShop work with Instagram Reels and Stories?
MetaShop primarily works with Instagram feed posts and Facebook posts for comment automation. DM automation can be triggered from Stories interactions through supported Meta API features.
Do I need a Meta Business account?
Yes, MetaShop requires a connected Meta Business account with an Instagram Professional account and a Facebook Page to enable the comment and DM automation features.