Moose: AI Chatbot & Live Chat logo

Moose: AI Chatbot & Live Chat

by Vegahub Technology Inc.
5.0
346 reviewsFree plan available

MooseDesk is an AI-powered helpdesk for Shopify stores that need faster replies, fewer tickets, and happier customers. The AI chatbot learns instantly from products, FAQs, and past Q&A to answer accurately 24/7 -- no manual setup. Automate order tracking and repetitive questions, then seamlessly hand off to live chat when needed. Manage all conversations from one inbox and empower customers with multilingual FAQs. Less support effort. Faster responses. Built to scale with your business.

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App Details

DeveloperVegahub Technology Inc.
LaunchedAugust 22, 2023
LanguagesEnglish
Starting PriceFree
CategorySocial trust

Key Features

1
AI chatbot trained on FAQs, Q&A, and products
2
Automate routine support and route complex cases to agents
3
Live chat with real-time messaging
4
Self-service order tracking
5
Omnichannel inbox (Messenger, Instagram, WhatsApp, Email)
6
Unlimited FAQs with rich text editor, templates, and custom URLs
7
Product-specific FAQs displayed on product pages
8
Detailed analytics with push notifications
9
Chat widget translation and multi-language FAQs
10
Integrations with BON Loyalty and UpPromote Affiliate Marketing

Pricing Plans

Free Forever

Free
  • AI chatbot assistant
  • 100 products for AI training
  • 90-day chat history
  • Standard widget customization
  • Unlimited FAQs
  • Detailed analytics
  • Messenger & Instagram integration

Starter

$19/month
  • 1,000 AI messages/month (+$0.04 per extra)
  • 500 products for AI training
  • 12-month chat history
  • 3 team members
  • Advanced widget customization
  • Premium FAQ templates
  • Chat widget translation
  • Unlimited integrations
  • 7-day free trial
Most Popular

Growth

$49/month
  • 5,000 AI messages/month (+$0.038 per extra)
  • 5,000 products for AI training
  • Unlimited chat history
  • 10 team members
  • Unlimited email channels
  • 300 tickets/month
  • Advanced ticket management
  • Priority support
  • 7-day free trial

Business

$249/month
  • 10,000 AI messages/month (+$0.025 per extra)
  • 20,000 products for AI training
  • Unlimited chat history
  • Unlimited team members
  • 2,000 tickets/month
  • Dedicated support service
  • 7-day free trial