Shopify Inbox
by ShopifyShopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what is in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69% -- help customers faster with AI-powered instant answers and suggested replies.
App Details
DeveloperShopify
LaunchedAugust 14, 2019
LanguagesEnglish, French, German +18 more
Starting PriceFree
CategorySocial trust
Key Features
1
Chat added seamlessly within Shopify2
AI-powered suggested replies3
Customer profile and cart details in real time4
Send product recommendations, photos, and discounts from chat5
Automate greetings, contact capture, and FAQs6
Real-time messaging with email and file upload7
Multi-language support with push notifications8
Customizable colors, fonts, business hours, and welcome messagesPricing Plans
Free
Free
- Built into Shopify -- no additional cost
- AI-powered instant answers
- Suggested replies
- Product sharing in conversations
- Discount code creation in chat
- Mobile app support