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17TRACK Order Tracking vs AfterShip Order Tracking
17TRACK Order Tracking and AfterShip Order Tracking are both popular Shopify apps in the same category, but they're rated differently by merchants: 17TRACK Order Tracking is 4.9/5 from 3,453 reviews, and AfterShip Order Tracking is 4.5/5 from 1,203 reviews. On the EcomGuide Score, 17TRACK Order Tracking has a slight edge (91/100 vs 81/100), driven mainly by its higher rating. 17TRACK Order Tracking has a genuine free plan, while AfterShip Order Tracking is paid from day one (starting at Free) — a real factor if you want to trial before committing budget.
Full comparison
EcomGuide Score
91/100
81/100
Rating
4.9(3,453)
4.5(1,203)
Reviews
3,453
1,203
Starting price
Free
Free
Pricing
Free plan available
Free to install
Free plan
✓ Yes
— No
Free trial
—
7-day
Best for
Wide carrier coverage with returns
Premium branded tracking experience
Built for Shopify
✓ Yes
✓ Yes
Launched
2021
2012
Key features
- ✓Branded tracking page with estimated delivery date
- ✓Automated email shipment notifications
- ✓Hide all China info dropshipping mode
- ✓Shipping analytics for logistics optimization
- ✓Real-time tracking across 3300+ carriers
- ✓Smart product recommendations to boost sales
- ✓Multi-language tracking support
- ✓Branded tracking pages with personalized product recommendations
- ✓Automated email and SMS shipment notifications to reduce complaints
- ✓Centralized shipment dashboard with exception tracking
- ✓AI-powered estimated delivery dates (EDD)
- ✓Built-in analytics for shipment insights and on-time performance
- ✓1100+ carrier integrations for global tracking
- ✓Multi-language tracking page support
Developer
17TRACK
AfterShip
Integrations
Shopify FlowKlaviyoLooxOmnisendJudge.mePayPal
Shopify FlowKlaviyoGorgiasAttentiveLooxZendesk
Languages
EnglishChinese (Simplified)FrenchGermanSpanishItalianDutchJapaneseKoreanRussian
EnglishGermanFrenchSpanishItalian
Pros
- ＋Massive carrier network (3300+) and highest review count in its class
- ＋Quota-based pricing only charges when a track is successfully retrieved
- ＋Combines tracking and returns in a single dashboard
- ＋Extensive carrier network (1100+) for reliable global tracking
- ＋Strong analytics and reporting to monitor delivery performance
- ＋Built for Shopify badge with deep checkout and admin integration
Cons
- －No dedicated free trial on paid plans
- －Quota-based billing can be confusing to forecast at scale
- －Costs ramp up quickly past the free 50-shipments/month tier
- －Advanced features and customization require higher-priced plans
Choose 17TRACK Order Tracking if…
- ＋ You need something best suited for wide carrier coverage with returns.
- ＋ You want to start on a free plan before paying for anything.
- ＋ You're weighing the two mainly on merchant satisfaction — 17TRACK Order Tracking is the higher-rated option.
Choose AfterShip Order Tracking if…
- ＋ You need something best suited for premium branded tracking experience.
Frequently asked questions
- Is 17TRACK Order Tracking or AfterShip Order Tracking better for Shopify?
- 17TRACK Order Tracking scores higher on the EcomGuide Score (91/100 vs 81/100), based on merchant rating, review volume and recency. That said, "better" depends on your specific workflow — see the full feature comparison above.
- Which is cheaper, 17TRACK Order Tracking or AfterShip Order Tracking?
- 17TRACK Order Tracking has a free plan, while AfterShip Order Tracking is paid starting at Free.
- Do 17TRACK Order Tracking and AfterShip Order Tracking have a free plan?
- 17TRACK Order Tracking has a genuine free plan. AfterShip Order Tracking does not have a free plan (starts at Free).