Shopify App Comparison 2026
Loox: Product Reviews App & AI vs Reputon Customer Reviews App: Shopify App Comparison (2026)
Loox: Product Reviews App & AI
Reputon Customer Reviews App
Which Shopify upsell app increases AOV more? Compare pricing, features, ratings & real merchant reviews for Loox: and Reputon Customer Reviews App to find the best fit for your store.
Key Features
- Automatic photo and video review collection via email and SMS
- AI-powered smart reminders and review request optimization
- Beautiful gallery-style review widgets and carousels
- Discount-for-review incentive system to boost collection rates
- One-click referrals to turn reviewers into brand advocates
Verdict on Loox:
Loox excels at visual social proof with its beautiful photo and video review displays. If your brand is image-driven and you want to maximize UGC, Loox is a strong choice. However, the order-based pricing can get expensive for high-volume stores compared to flat-rate competitors like Judge.me.
Collect reviews on Facebook, Etsy, Trustpilot and Google reviews. Send automated AI personalized follow-up emails when clients receive orders.
View Full DetailsKey Features
- NEW! AI email localization: send emails in customers' language
- Add coupons to get more reviews on Google, Trustpilot, SmartCustomer, etc.
- Add a RATE US widget to your storefront.
- Avoid bad reviews. Redirect angry users to a custom feedback form.
- Email analytics; AI-personalized follow-up emails
Loox: vs App — Side-by-Side Feature Comparison
Wondering which app offers the features you actually need? This feature-by-feature breakdown shows exactly where Loox: and Reputon Customer Reviews App differ — so you can make an informed decision for your Shopify store.
| Feature | Loox: Product | Reputon Customer Reviews |
|---|---|---|
| Photo reviews | ||
| Video reviews | ||
| Q&A on product pages | ||
| Google rich snippets | ||
| Auto review requests | ||
| Review import | ||
| Built for Shopify | ||
| Free plan available |
Integration & Compatibility Comparison
App integrations matter — especially when you're running multiple tools in your Shopify stack. Here's what each app connects with out of the box.
Loox: Product Reviews App & AI
- Checkout
- Customer accounts
- Shopify Flow
- Shopify Admin
- Google Shopping and SEO
- Klaviyo Email Marketing & SMS
- Loyalty Lion Rewards Referrals
- Meta Shops Facebook Instagram
Supported Languages
English
Reputon Customer Reviews App
- Customer accounts
- Shopify Flow
- Shopify Admin
- AfterShip
- facebook reviews
- google reviews
- Trustpilot
Supported Languages
English
Frequently Asked Questions
How does Loox collect photo reviews?
Loox sends automated post-purchase emails asking customers to leave a review with a photo. You can offer a discount incentive to encourage photo submissions, and customers can upload directly from the email without needing an account.
Can I use Loox with my existing Shopify theme?
Yes, Loox widgets are designed to work with all Shopify themes. The app offers multiple widget styles and layouts that automatically adapt to your stores design, and you can further customize colors, fonts, and positioning.
Does Loox support video reviews?
Yes, video reviews are supported on the Scale plan and above. Customers can upload video reviews alongside photo reviews, and these are displayed in your review widgets with an embedded player.