AlternativesLooking for an app like Re:amaze Live Chat & Helpdesk? These are the top Shopify apps that do the same job, ranked by the EcomGuide Score.
You’re comparing against Re:amaze Live Chat & Helpdesk74Why consider it: Shopify Flow is Shopify's free automation and integration platform for ecommerce. It makes it easy to build custom workflows that automate marketing, order fulfillment, inventory management, fraud prevention, and more, using hundreds of templates, custom logic, unlimited actions, and connections to apps like Slack and Google Sheets.
Why consider it: Report Pundit builds unlimited custom Shopify reports and offers 150+ prebuilt reports covering sales, orders, taxes, payouts, inventory, fulfillment, customers, and POS. It supports advanced filters, calculated fields, and metafield data, and reports can be scheduled and exported to Excel, CSV, PDF, Slack, or Google Sheets.
Why consider it: BR ‑ Better Reports lets you analyze sales, payments, inventory, customers, and payouts with numerous pre-built reports plus fully custom reports built on custom fields, metrics, and formulas. Reports can be visualized with charts, exported to PDF, Excel, CSV, or Google Sheets, and emailed automatically on a schedule.
Why consider it: Matrixify handles bulk import, export, update, and migration of nearly all Shopify store data using Excel, Google Sheets, or CSV files up to 20 GB. It supports products, collections, customers, B2B companies, discounts, orders, pages, blogs, metafields, and more, plus migration from other platforms and full store backups.
Why consider it: Hextom: Bulk Product Edit lets merchants perform rapid, precise bulk edits to thousands of products, collections, customers, metafields, and orders using advanced filtering or flexible CSV import/export. It includes scheduling for sales and promotions plus full backup and reversion so changes can be undone safely.
Why consider it: Ablestar Bulk Product Editor lets merchants bulk edit products, prices, descriptions, metafields, and Google Shopping data with a live preview and one-click undo. It also handles spreadsheet imports without reformatting and fast exports to CSV, Matrixify, and Google Shopping, with one-off, scheduled, or recurring edits.
Why consider it: Tidio combines live chat, an AI chatbot (Lyro), and a helpdesk in one tool to help shoppers instantly. Merchants can engage customers with pre-set messages, resolve common questions automatically, view what products shoppers are browsing in real time, and use conversational AI to upsell across web and social channels.
Why consider it: Lifetimely by AMP gives consumer brands true profit, lifetime value, and customer insights through advanced reports. It tracks real-time profit and loss with custom reports, customer cohort reporting for CAC and LTV, marketing and product analytics, and automated dashboards integrated with ad platforms.
Why consider it: A2X automates ecommerce accounting by categorizing every Shopify transaction — sales, fees, taxes, refunds, and gift cards — into accurate summaries that reconcile with bank deposits in QuickBooks Online, Xero, Sage, or NetSuite. It produces clean journal entries that match payouts for precise books.
Why consider it: syncX: Stock Sync automatically updates Shopify inventory from suppliers and external data sources to prevent overselling. It imports and syncs stock and product data via CSV, XLSX, XML, JSON, Google Sheets, FTP, API, and ERP feeds, and can sync across multiple stores on a schedule.
Why consider it: Mechanic is a workflow automation and custom development platform that automates business processes with 355+ proven prebuilt automations. Tasks are powered by Liquid — the same language used in Shopify themes — so merchants and developers can build custom automations without separate infrastructure.
Why consider it: AI Order Tags & Flows by Shop Circle streamlines order management by automating tags through an AI-assisted interface. Merchants set up workflows with flexible criteria like delivery date or order value, delay execution as needed, backdate tags to all historical orders, and generate QR codes dynamically assigned to orders.
Why consider it: Gorgias combines a helpdesk foundation with a conversational AI layer to manage customer support across email, chat, social, voice, and SMS in one unified inbox. Its AI Agent autonomously resolves tickets, and a deep Shopify integration lets agents view, edit, refund, and cancel orders without leaving the helpdesk.
Why consider it: Inventory Planner by Sage forecasts demand and turns sales data into replenishment and purchasing recommendations. It generates purchase orders, manages multi-location stock planning, and surfaces SKU-level profitability to optimize cash flow. It is free to install with usage-based charges billed by Sage.
Why consider it: BOLD QuickBooks Sync PRO connects Shopify stores to QuickBooks to simplify financial reporting, payment management, and inventory tracking. It syncs products, line items, sales, taxes, shipping, gift cards, and refunds, imports and manages customers, and exports Shopify Payments payout fees and adjustments.
Why consider it: Stocky by Shopify is an inventory management tool for Shopify POS Pro that helps retailers optimize purchasing decisions. It supports creating purchase orders, conducting stocktakes by counting or scanning, receiving incoming inventory in POS, and in-depth stock analytics and reporting.
Why consider it: QuickBooks Online by Intuit syncs Shopify products, orders, and payouts into QuickBooks Online to record sales and fees and update inventory. It maps categories automatically to reduce manual bookkeeping. This is Intuit's global (non-US) connector and is free to install for QuickBooks Online merchants.
