Best Customer Support Apps for Shopify (2026)
Helpdesk, live chat and AI support.
3 apps ranked by the EcomGuide Score
Bulk EditingImport, Export & MigrationInventory ManagementAnalytics & ReportingAccounting & TaxAutomation
#1
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Tidio ‑ Live Chat & AI Chatbot
TIDIO LLC
Category Leader
Tidio combines live chat, an AI chatbot (Lyro), and a helpdesk in one tool to help shoppers instantly.
4.7(1,247)$29/mo
Free plan
⚙️ Store management
#2Gorgias: AI, Helpdesk & Chat
Gorgias Inc.
Gorgias combines a helpdesk foundation with a conversational AI layer to manage customer support across email, chat, social, voice, and SMS in one…
4.3(644)$10/mo
Paid
⚙️ Store management
#3Re:amaze Live Chat & Helpdesk
Reamaze
Re:amaze is an AI-powered helpdesk that unifies email, live chat, social, SMS, and voice into a single inbox across all stores.
4.4(175)$29/mo
Paid
⚙️ Store management
